Telecaller / Customer Support

About the Role: An established corporate service firm in Palghar is seeking dynamic Telecallers / Customer Support Executives to engage clients and provide high-quality telephone assistance. Key Roles & Responsibilities: • Handle inbound customer inquiries and conduct outbound calls to prospective clients using designated contact lists. • Explain service offerings, clarify customer doubts, and identify qualified sales or service leads. • Record detailed customer call outcomes, notes, and follow-up schedules in the CRM database. • Maintain professional telephone etiquette and handle customer feedback with empathy and prompt resolution. • Collaborate with internal teams to meet daily call connectivity and lead generation benchmarks. Candidate Profile & Requirements: • Educational Qualification: Any Graduate / Relevant Experience. • Experience Level: Freshers Allowed (Freshers welcome). • Fluency in Hindi and Marathi (functional English is advantageous). • Polite telephone manner, active listening, and basic computer data entry skills. • Working Schedule: Regular day shift (9:30 AM – 6:00 PM). • Gender Preference: Male & Female. • Location: Palghar (Palghar Industrial Area). • Compensation: Depends on interview. How to Apply: Eligible and interested candidates are encouraged to apply directly through Jobrabit. Applications will be reviewed by Yukti Placement Services, and shortlisted candidates will be scheduled for interview screening in Palghar.